soft skills | bob-pacanovsky

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Our Current Climate- the Need for Hospitality

Our Current Climate- the Need for Hospitality

Our Current Climate- the Need for Hospitality

We are all in this together. Not in our lifetimes have we been front row participants to what is happening in our country. And it keeps...

Mar 18, 20202 min read

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Are we living in the land of “Lack of” or the city of “Become More”?

Are we living in the land of “Lack of” or the city of “Become More”?

Are we living in the land of “Lack of” or the city of “Become More”?

At times in this day and age, I am starting to wonder. Let me explain. Do we choose to live in the land of “Lack of”? It is an easy...

Feb 1, 20183 min read

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The “New Rude” (and Pokemon too!)

The “New Rude” (and Pokemon too!)

The “New Rude” (and Pokemon too!)

Pitney Bowes released a white paper a few years ago in which they surveyed 1,000 consumers in five countries – UK, US, France, Germany...

Aug 4, 20162 min read

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Creating the “Black Tie” Customer Experience

Creating the “Black Tie” Customer Experience

Creating the “Black Tie” Customer Experience

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” ...

Jun 27, 20163 min read

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