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A “Wow” Experience... in a Quick Service Restaurant?
I had an unbelievable customer experience at a quick service restaurant. I know you may be surprised, but I think it happens more than...
bobpacanovsky
Oct 5, 20203 min read
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Using the 10/6 Rule (and practicing Social Distancing)
And even during this time, it is still important to use this because if not, it doesn’t start the customer experience on the right foot....
bobpacanovsky
Mar 26, 20203 min read
151 views
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We all know how to “eat”, but do we know how to “Dine”?
All of us know how to eat, but do we know how to dine? I also know you are thinking of people right now that have terrible table manners,...
bobpacanovsky
Oct 18, 20172 min read
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Little details make BIG things happen- How about in your company?
Please read this text below and count every “f” in it: FINISHED FILES ARE THE RE SULT OF YEARS OF SCIENTI FIC STUDY COMBINED WITH THE...
bobpacanovsky
May 21, 20152 min read
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2016 Event ideas to grow your gala!
Here are a few of our event ideas (or “Vātions,” as I like to call them) for you to think about as you are starting to plan your next...
bobpacanovsky
Apr 28, 20152 min read
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The Two Fisted…Networker?
We catered a lot of cocktail receptions throughout the years. But they really aren’t cocktail receptions any longer; they are “networking...
bobpacanovsky
Mar 5, 20153 min read
9 views
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