Bob's new (and first) book is here!

I had an unbelievable customer experience at a quick-service restaurant. I know you may be surprised, but I think it happens more than...

At times in this day and age, I am starting to wonder. Let me explain. Do we choose to live in the land of “Lack of”? It is an easy...

All of us know how to eat, but do we know how to dine? I also know you are thinking of people right now that have terrible table manners,...

They are actually very simple questions and the answers are even simpler. We say them all the time at every meeting, dinner or event we...

This is an article that I wrote on the eve of the NFL Draft. I believe these tips are just as important for anyone in business no matter...

We catered a lot of cocktail receptions throughout the years. But they really aren’t cocktail receptions any longer; they are “networking...

We all know the 4 C’s of a diamond right- Cut, Color, Clarity and Carrot weight. With a diamond, these 4 C’s are very important to the...

We have changed the name of our company from Robert J.- Training & Design to The Vātion Group. And we have a new Wordpress site, which...