Bob's new (and first) book is here!

I ran across this quote from a restauranteur and it’s so true- “If you get the hospitality right, the food tastes better.” Think about...

We are all in this together. Not in our lifetimes have we been front row participants to what is happening in our country. And it keeps...

I had an incredible staff for my hospitality business and in the trainings that we had them go through I used to tell them that...

They are actually very simple questions and the answers are even simpler. We say them all the time at every meeting, dinner or event we...

Pitney Bowes released a white paper a few years ago in which they surveyed 1,000 consumers in five countries – UK, US, France, Germany...