Bob's new (and first) book is here!

I had an unbelievable customer experience at a quick service restaurant. I know you may be surprised, but I think it happens more than...

All of us know how to eat, but do we know how to dine? I also know you are thinking of people right now that have terrible table manners,...

Please read this text below and count every “f” in it: FINISHED FILES ARE THE RE SULT OF YEARS OF SCIENTI FIC STUDY COMBINED WITH THE...

Here are a few of our event ideas (or “Vātions,” as I like to call them) for you to think about as you are starting to plan your next...

We catered a lot of cocktail receptions throughout the years. But they really aren’t cocktail receptions any longer; they are “networking...